Work

DNC Compliance Automation

One Slack command scrubs call lists across every dialer platform, with an audit trail

DNC scrubbing across the contact center's dialer platforms starts from one Slack command instead of a manual export–scrub–reimport loop per platform, backed by 3,078 tests.

Telesero Admin Suite

Watches live dialer metrics and makes the balancing changes a person used to make by hand

The daily manual dialer-balancing routine is automated; the suite runs continuously with 619 passing tests.

Zoom Wallboard Inside the Dialer

Real-time Zoom Contact Center availability inside the dialer — no second license, no tab-switching

Dialer agents see which Zoom agents are free for a warm transfer without leaving the dialer; a companion Chrome extension picks the transfer target in one click.

Convoso Insight Lens

Calculated performance columns injected directly into Convoso's own reports

Convoso Team Optimizer

Team management and visual organization for the Convoso live agent monitor

Convoso Auto-Create Lead

Automatically creates the follow-up lead after a call is dispositioned in Convoso

Telesero Auto-Pauser

Automatically checks the 'PAUSE AGENT DIALING' checkbox on Telesero Suite

Chrome Auto-Refresh

Per-tab auto-refresh that survives tab suspension and service worker restarts

Data Bridge

Agent performance reports from Zoom and Convoso, cleaned into paste-ready rows

DialerListPulse

Real-time list-performance analytics for dialer operations

Lead Data Prep Tools

700,000 records. Under 8 minutes.

OpenAgent

Every AI coding session starts by re-explaining the same context

RFD_YT_Engine

24 MCP tools orchestrating a YouTube content pipeline across eight architectural domains

rfd-blog-engine

Atomic WordPress + YAML publishing pipeline with honest reconciliation

rfd-logging

Structured JSON logging for Python services -- zero dependencies, one import

PrivyBot

My AI assistant sent me my email summary, YouTube stats, and task list before I made coffee this morning

RFDInboxTriage

Gmail drain with FTS5 full-text search, freeform labels, and an analyst layer

WhisperUI

Local audio transcription. No API key. No cloud. No data leaving your machine.

PhantomArbiter

Solana DEX arbitrage engine with multi-strategy detection and MEV protection

Real-Time Coaching Bridge (Concept)

A real-time, call-audio-based coaching concept for contact centers — built, submitted, not shipped